Privacy Policy | Travel Cappadocia

Privacy policy

1. Scope of the Contract


1.1. Travel Cappadocia Agency Limited Company, Isali Cd. Angel Cave Suite Office is located at N:34, 50180 Göreme /Nevşehir Turkey. This contract concluded between the customer and Travel Cappadocia Agency Limited Company specifies the terms of service and the obligations of the parties.


1.2. Software development, web design, information, communication services, internet and print-visual media advertising services, which are Travel Cappadocia Agency Limited Company products, are subject to the provisions of this written agreement between the customer and Travel Cappadocia Agency Limited Company. Unless the Customer and Travel Cappadocia Agency Limited Company agree to the contrary in writing, this agreement remains valid.


1.3. Travel Cappadocia Agency Limited Company products will be collectively referred to as "Services" in this agreement and will not cover the services provided by Travel Cappadocia Agency Limited Company to the customer with a separate written contract.


2.Contract Terms


2.1. In order to use the services, the acceptance and approval of the service contract and terms by the customer is required.


2.2. Service contract acceptance forms;


a-Confirming the acceptance process to the customer representative for any service by Travel Cappadocia Agency Limited Company


b- By signing the contract sent within the scope of the agreement between Travel Cappadocia Agency Limited Company and the customer,


By using the services provided by c-Travel Cappadocia Agency Limited Company; In this case, the customer is deemed to have accepted and approved the service agreement from the moment of using the services of Travel Cappadocia Agency Limited Company.


2.3. If the customer is underage for acceptance and approval of the service contract, if he is prohibited from receiving these services under the laws of the Republic of Turkey or the laws of other countries, including the country in which he uses the services, he cannot use this service contract. If this is detected, the service received by the customer from Travel Cappadocia Agency is immediately terminated and Travel Cappadocia Agency cannot be held responsible for the customer's loss or damage.


3.1. As part of continuous renewal, Travel Cappadocia Agency Limited Company may, at its sole discretion and without prior notice to the customer, stop providing the services or any features within the scope of the services to users, permanently or temporarily. This is confirmed and accepted by the customer. The customer, within the powers defined to him through the customer representative; reserves the right to make changes, stop and pause the services. The customer does not have to specifically inform Travel Cappadocia Agency when he stops using the services.


3.2. Without giving any reason, Travel Cappadocia Agency Limited Company may block the customer's access to their account. For this reason, the customer may be prevented from accessing the services, account details or any files or other content contained in his account. This situation is approved and accepted by the customer.


3.3. No upper limit has yet been set for the messages you can send or receive through the services or the storage space used in the provision of any service by Travel Cappadocia Agency Limited Company. However, the customer acknowledges and accepts that Travel Cappadocia Agency Limited Company may set such upper limits at its own discretion and at any time. In such a case, if the limits set by Travel Cappadocia Agency Limited Company are exceeded, the excess amount will be charged separately.


3.4. In return for the services provided by Travel Cappadocia Agency Limited Company, the service fee rates in the payments made by the customer vary. Service fee rate is reserved by Travel Cappadocia Agency Limited Company. This situation is approved and accepted by the customer.


3.5. Customer information provided by Travel Cappadocia Agency Limited Company cannot be shared with other customers. This information is kept by Travel Cappadocia Agency Limited Company.


3.6. Each service received by the customer is evaluated according to the conditions of the period in which that service is received. For this reason, the customer cannot claim any right or payment retroactively.


3.7. Travel Cappadocia Agency Limited Company provides internet advertising services through service providers. Travel Cappadocia Agency Limited Company cannot be held responsible for policy and service condition changes of service providers.


3.8. Travel Cappadocia Agency Limited Company is not obliged to reflect the promotional budget products and services offered by the advertising service providers to the customers. It reserves the right to use it.


3.9. During the preparation of the advertisements, verbal information given by the customers is taken as a basis. Travel Cappadocia Agency Limited Company is not responsible for the accuracy of verbal information.


3.10. It is forbidden to use the content, text, visual, animated content and similar content produced by Travel Cappadocia Agency Limited Company in any place without the permission of Travel Cappadocia Agency Limited Company.


3.11. Travel Cappadocia Agency Limited Company is not responsible for the copyright of the content from the customer.


3.12. Travel Cappadocia Agency Limited Company is not responsible for the contents of the channels where visual advertisements are published. It does not assume responsibility for controlling the content of these sites.


3.13. Travel Cappadocia Agency Limited Company is not responsible for the code system provided by the advertising service provider, which allows the user to be shown the advertisements repeatedly, and the triggering of the advertisements accordingly.


3.14. Travel Cappadocia Agency Limited Company is not morally or materially responsible for any damages that may arise from any content, software or virus on the advertiser's site and to the users visiting the site through advertisements.


3.16. Travel Cappadocia Agency Limited Company is not responsible for any errors that may occur due to the code to be added to the advertiser's website in order to use certain advertising features or to make the ads more functional and measurable.


3.17. Travel Cappadocia Agency Limited Company may need access to user accounts on the relevant sites in order to manage social media advertisements. Travel Cappadocia Agency is not responsible for the loss of information and content in customer accounts that may occur due to this access.


3.18. Travel Cappadocia Agency Limited Company is not responsible for the accuracy of the payment information to be made by the customer through the bank in return for the services provided by Travel Cappadocia Agency Limited Company.


Customer's Use of the Services


4.1. In order to access the services provided by Travel Cappadocia Agency Limited Company, the customer may have to provide some information about himself (such as identity or contact details) as part of the registration process or the use of the services. The customer accepts and declares that the registration information given to Travel Cappadocia Agency Limited Company is always complete, accurate and up-to-date.


4.2. The Customer undertakes and agrees not to access or attempt to access the services received in any way other than the interface and reporting service provided by Travel Cappadocia Agency Limited Company, unless permitted by a separate agreement between Travel Cappadocia Agency Limited Company.


4.3. The customer agrees and undertakes not to engage in any activity that will interfere with or disrupt the services provided by Travel Cappadocia Agency Limited Company or the servers and networks connected to these services.


4.4. The Customer agrees and undertakes not to reproduce, copy, sell or trade these services for any purpose, unless specifically permitted by a separate contract.


4.5. The customer is solely responsible for both Travel Cappadocia Agency Limited Company and third parties for the violation of the use of the services provided by Travel Cappadocia Agency Limited Company and the consequences thereof, including the loss and damage that Travel Cappadocia Agency will suffer for this reason. accepts and declares.


Password and Account Security


5.1. The customer is responsible for the confidentiality and protection of the passwords associated with all the accounts he uses to access the services provided by Travel Cappadocia Agency Limited Company. It accepts that it is exclusively responsible to Travel Cappadocia Agency Limited Company for all movements that occur under its own account.


5.2. As soon as the customer realizes that his password or account has been used without permission, he is obliged to inform Travel Cappadocia Agency Limited Company immediately.


Personal Privacy and Personal Information


6.1. The customer accepts the use of his data in accordance with the privacy policies of Travel Cappadocia Agency Limited Company.


Scope of Services


7.1. Travel Cappadocia Agency Limited Company. Information such as data files, written texts, computer software, music, sound files and other sounds, photos, videos or other images accessed through the services provided by or through the customer use of these services are referred to as content.


7.2. Travel Cappadocia Agency Limited Company. has the right to pre-select the content, review, draw attention to the content, eliminate, change, reject or exclude from any service regarding any service it provides. Travel Cappadocia Agency provides the customer with obscene, violence, terrorism, etc., within the scope of some services it deems necessary. It may offer tools (including SafeSearch preference settings) to eliminate objectionable content such as


7.3. Client is Travel Cappadocia Agency Limited Company. It accepts and declares that it is exclusively responsible to both Travel Cappadocia Agency and third parties for all kinds of content created, transmitted or displayed by .


Property Rights


8.1. The customer acknowledges that Travel Cappadocia Agency Limited Company or its licensors own all legal and intellectual property rights within the scope of the services (regardless of whether these rights are registered or not located in other countries), and that these services may contain some information that is confidential by Travel Cappadocia Agency and that this information Travel Cappadocia Agency Limited Company confirms and accepts that it cannot disclose without prior written permission.


8.2. The customer has the right to use the trade name, trademark, service mark, logo, domain name and other identifying brand features of Travel Cappadocia Agency Limited Company, as well as the trademarks and service marks of other companies and organizations when using the services provided by Travel Cappadocia Agency Limited Company. , not to use their trade names and logos in a way to create any confusion about the owners or authorized users of these brands, titles or logos, however, they will not remove any proprietary rights notices, including copyrights and trademarks, in addition to or included in the scope of these services. , agrees and undertakes that it will not hide or change it


Travel Cappadocia Agency Limited Company License


9.1. Travel Cappadocia Agency Limited Company may sell or lease the usage license of the software it creates as a separate service to its customers. The Customer may not transfer, lease, sub-license these rights, give security over these rights, or otherwise transfer any part of these rights, unless Travel Cappadocia Agency Limited Company gives specific written permission.


9.2. Unless the Client is expressly permitted or required by Law or given special written permission by Travel Cappadocia Agency Limited Company; cannot copy or modify the software, create new works from this software, attempt to decode the source code of the software or any part of this code by reverse engineering, decompile or otherwise allow third parties to do so.


9.3. Apart from the payment amount, Value Added Tax is also paid to Travel Cappadocia Agency Limited Company. Travel Cappadocia Agency Limited Company is obliged to pay the VAT amount to the finance. The prices stated in the campaigns carried out by Travel Cappadocia Agency Limited Company are the prices excluding VAT.


Content Usage Right


10.1. The customer has copyright and other rights on the services provided, sent or displayed through the services provided by Travel Cappadocia Agency Limited Company. By presenting, sending or displaying the content, to reproduce, adapt, modify, translate, publish, publicly perform and display any content that Travel Cappadocia Agency Limited Company provides, or through the Services, the customer submits, sends or displays any content. grants you a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to distribute and distribute The sole purpose of this license is to enable Travel Cappadocia Agency to display, distribute and promote the services.


10.2. The customer agrees that the said license grants Travel Cappadocia Agency Limited Company the right to open this content to other companies, organizations and individuals with which it is related for joint services and to use this content for the provision of these services.


10.3. Travel Cappadocia Agency Limited Company may transmit and distribute the customer's content in different social networks and different media, while taking the necessary technical steps to provide social media advertising and management services to its users. The Customer acknowledges and agrees that this license allows the use of this license by Travel Cappadocia Agency Limited Company for these acts.


Software Updates


11.1. Travel Cappadocia Agency Limited Company updates the software used at different times. The Customer agrees to receive these updates within the scope of the services provided.


Termination of Customer Relationship with Travel Cappadocia Agency Limited Company


12.1. The customer initiates the service contract with the online payments made on the secure payment page or the payments made by bank transfer. As long as the customer has an active budget for the service received, the service contract remains valid. When the customer's budget for the service they receive expires, the service contract is suspended. If the customer makes a repayment under the above-mentioned conditions, this contract becomes up-to-date with his suspended account.


12.2. If the customer wishes to completely terminate the service contract with Travel Cappadocia Agency Limited Company, he must send this request in writing to the address of Travel Cappadocia Agency Limited Company specified at the beginning of this contract. Termination requests not made in writing will not be considered.


12.3. Termination of the Agreement by Travel Cappadocia Agency Limited Company;


a- In cases where any provision of the contract is violated by the customer or there is no intention or opportunity to comply with the provisions,


b- In cases where Travel Cappadocia Agency Limited Company is required by law,


c- In cases where the partner of Travel Cappadocia Agency Limited Company in the services it provides to the customer terminates its relationship with Travel Cappadocia Agency Limited Company or ceases to provide services to the customer,


d- In cases where Travel Cappadocia Agency Limited Company is about to stop providing services to the country where the customer resides or uses the services,


e- In cases where the provision of services to the customer by Travel Cappadocia Agency Limited Company is not commercially viable for Travel Cappadocia Agency Limited Company.


12.4. When this contract is terminated, all legal rights, responsibilities and obligations that are clearly stated that the customer and Travel Cappadocia Agency Limited Company benefit or are exposed to during the contract or will continue for an indefinite period will not be affected by this expiration and these rights, responsibilities and obligations will be complied with for an unlimited period of time. will continue.


Performance, advertisement position, sales and customer increase etc. related to all services to be provided by Travel Cappadocia Agency Limited Company. No guarantees are given on the subject.


Limitation of Liability

14.1. The customer's direct or indirect damages incurred or to arise, loss of earnings, goodwill, fees, duties, penalties, taxes, etc., due to these damages. Travel Cappadocia Agency Limited Company is not responsible for any of them, including loss of reputation or data loss in the business world.


14.2. Reliance on the completeness, accuracy or existence of the advertisements, or any relationship or transaction between the advertiser or sponsors and the customer, any changes that Travel Cappadocia Agency Limited Company may make in the services or any final or temporary suspension in the provision of the services or any feature of the services. The customer is fully responsible for the damages arising from the deletion, corruption or inability to store the data protected or transmitted as a result of using or through the services of , the customer not providing the correct account information to Travel Cappadocia Agency and not keeping his password or account details secure and confidential.


Copyright and Trademark Policy

15.1. Travel Cappadocia Agency Limited Company considers violation notices under International intellectual property law and Turkish Republic Copyright Law. It examines the notices within the scope of a certain procedure and, if deemed necessary, cancels the relevant accounts


Ads

16.1. Some services provided by Travel Cappadocia Agency Limited Company are supported by advertising revenues and advertisements and promotions must be included in these Services. These advertisements may target the content of the information contained in the services, questions asked through the services and other information due to their subject matter. The customer accepts the placing of advertisements on the services of Travel Cappadocia Agency Limited Company, and the understanding, style and scope of the advertisement being changed without a specific notice


Modification of Contract Terms

17.1. Travel Cappadocia Agency Limited Company can make changes to the contract clauses when necessary. When these changes are made, Travel Cappadocia Agency Limited Company will make a new copy of the contract text available on its page. If the customer makes use after the date of change in the clauses, Travel Cappadocia Agency Limited Company will consider this use of the customer as acceptance of the renewed contract text


NOTICES

18.1. Travel Cappadocia Agency Limited Company may send notices to the customer by e-mail, regular mail, or notices regarding changes in the contract through notices regarding the services.


19. DISPUTES

19.1. This contract is subject to the law of the Republic of Turkey. Izmir courts and enforcement offices are authorized for any dispute that may arise. When necessary, Travel Cappadocia Agency Limited Company may take legal action in the courts of other countries.

Why you should choose us?

An experience that gives a charge of emotions and enjoyment of an amazing view of Cappadocia.

We have the largest fleet network of VIP Vehicles, hot air balloons and they all brand new.

You will be cover insurance all over the hot air balloon tour and normal tour from start to end.

For 10+ years of work, we have serve with for more than 10.000 people from the worldwide.

Professional, certificated and exprienced guides & pilots and quality equipments.

The use of modern equipment ensures the comfort and confidence of passengers at every stage of tours.

We are licensed company under Association of Turkish Travel Agencies No: 9497.

If your tour cancel due to weather or you want to cancel you can get your money back before the tour up to 24 hours.

Our partners
Air Cappadocia
Angel Cave Suit
Universal Balloon
Viator
Garanti
Anatolion Balloon
Kapadokya Balloons
Urgup Balloons
Atmosfer Balloons
T.H.K
Rainbow Balloons
Sultan Balloons
Turkey Ballons
Flower Balloons
Guvercin Balloons
Istanbul Balloons